FirstLook at Cherokee Health Systems
Integrate Behavioral and Primary Care
The future of “whole patient” healthcare
Presented on: December 15, 2016
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When providers look to manage the “whole patient,” they treat every chronic condition that patient has…except perhaps the one that impacts everything else: mental health.
A shortage of mental health professionals and a weak reimbursement stream are universal challenges that have led to barriers in integrating behavioral care into primary care.
Cherokee Health Systems in Knoxville, Tennessee, has pioneered an integrated behavioral health and primary care model that has dramatically reduced ER visits, specialty utilization, and hospital visits while reducing per-patient costs.
The key to this all-encompassing system are a team of behavioral health consultants who are embedded into the primary care workflow. From the first patient visit, the behavioral and primary care teams work hand in hand to identify risk factors.
The solutions that Cherokee has implemented are scalable and applicable to any provider system looking to take better care of its primary care population at reduced cost. Watch this behind-the-curtain in-depth event, that dives deep into how to:
- Uncover the effectiveness of embedded behavioral health consultants on the primary care team
- See real clinical workflow that keeps behavioral and psychiatric consultation available to primary care
- Understand the organizational, cultural and financial implications and strategies to integrating behavioral health and primary care
- Utilization of ER visits 32%, specialty visits 58% and hospital visits at 68% compared to other regional providers
- Primary care utilization increased to 117% of regional average
- Overall per patient cost at 72% against regional average
About the Host:
Cherokee Health Systems is a non-profit organization that provides primary care, behavioral health care, and addiction services to over 65,000 uninsured, underinsured, and insured people who living in 24 Tennessee counties. We have a national reputation as a pioneer and leader in integrated care--an approach in which we embed behavioral health providers alongside primary care providers to provide the full range of patient care.
- Dennis Freeman, PhD, Chief Executive Officer, Cherokee Health Systems
- Parinda Khatri, PhD, Chief Clinical Officer, Cherokee Health Systems
- Jeff Howard, CPA, Chief Financial Officer, Cherokee Health Systems
- Joel Hornberger, MHS, Chief Strategy Officer, Cherokee Health Systems
- Michael Caudle, MD, Director of Women’s Health, Cherokee Health Systems
- Suzanne Bailey, Psy.D., Director of Integrative Services, Cherokee Health Systems
- Gregg Perry, MD, Director of Psychiatry, Cherokee Health Systems