Our Guarantee

HealthLeaders Media Products

HealthLeaders Media subscription products are fully guaranteed. If you are dissatisfied with a product for any reason, you may receive a full refund or credit by returning the item to:

H&H Fulfillment
854 North Prince St.
Lancaster, PA 17603

Please note that all HealthLeaders Media products must be returned in their original condition and packaging (this is especially important for videos, CD-ROMs, audiotapes, and software). However, to qualify for full refund or credit, please adhere to the following return policy:

  • All Videos or DVDs must be returned within 30 days
  • All Books must be returned within 30 days

If you have any questions about returns, please contact our Customer Service Department at 800-753-0131 (Monday - Friday 8:00 am to 5:00 pm. Central Standard Time). You may also e-mail customerservice@healthleadersmedia.com. We answer all e-mail requests with in two business days. We look forward to hearing from you!