Parkview Health: The New Readmissions Plan

Quick Overview

A Strategy of Early Action, Best Practices, and Coordinated Care

Learn how Parkview Health has reduced preventable readmissions through a strategy of early action, best practices, and coordinated care.

Availability: In stock

Pubcode: HMK04182013
Price: $399
LIVE on-demand programs will
be delivered via mail in USB format.

HealthLeaders Media Live from Parkview Health: The New Readmissions Plan

Presented on April 18, 2013

Webcast will be shipped in USB drive format.

Learn how Parkview Health has reduced preventable readmissions through a strategy of  early action, best practices, and coordinated care.

At the conclusion of this  webcast, you will be able to:

  • Prevent readmissions from the point of admission

  • Disseminate best practices with a collaborative care team

  • Communicate and standardize discharge planning processes

  • Link to community partners and home health for effective transitions

Program Agenda:

Lesson 1:
Readmissions begin at admission    Identify patients who are at high risk for readmission    Create the patient relationship with transition care nurses  

Lesson 2: Disseminate best  practices with a collaborative care team    Communication for physician, nurse, and case management teams    Build process improvement at the bedside

Lesson 3: Communication and standardization in discharge planning    Build true “teach back” discharge education    Close postacute gaps before discharge

Lesson 4: Link to community partners and home health for effective  transitions    A community health coaching model for intervention


Chad Carpenter

Senior Vice  President, Parkview Health, COO, Parkview Heart Institute

Chad Carpenter  serves as a senior vice president for Parkview Health and as the COO of the  Parkview Heart Institute. His 40-year healthcare career began in  clinical/anatomical laboratory medicine, and his career path includes revenue  cycle management, marketing and business development, experience as a chief  financial officer, and more than 10 years as a CEO.

Carpenter joined the  Parkview team in 2010 as the COO of the Parkview Heart Institute, and has since  also taken on the role of senior vice president. His diverse clinical  background in areas like general and long-term acute care make him an important  leader for Parkview Health.

Chris Forcucci, RN, BSN, BA

Senior Vice President, Integrated Services & Research  at Aging and In-Home Services of Northeast Indiana, Inc.

Aging and In-Home  Services of Northeast Indiana, Inc. (AIHS) is an Area III Agency on Aging  serving nine counties in northeast Indiana. Chris Forcucci has extensive  experience in the administration of community-based programs for older adults  and individuals with disabilities. Prior to joining AIHS in March 2012, she  worked in nursing research at The University of Iowa where she served as the  project director for a large NIH (R01) grant funded by the National Cancer  Institute and as the community-based research program manager for the  university’s Human Subjects Office. Her experience is in translational research  and implementing evidence-based practices at the community level. 

Jim Hauguel

Senior Vice President, Service Line Leader – Primary  Care 

Jim Hauguel serves  as the senior vice president of the Parkview Physicians Group and as a service  line leader for primary care. Hauguel joined the Parkview Physicians Group in  January 2009. In collaboration with the physician service line leaders, he  works with the primary care line of business in practice operations, strategic  planning, physician manpower planning, physician compensation matters,  incentive plan goals, patient satisfaction, financial and resource matters,  evaluation of new services, and organizational growth.

Prior to joining the  Parkview Physicians Group, Hauguel was the practice administrator for First  Care Family Physicians, PC, and brings more than 17 years of healthcare-related  experience to the group.

Joni Hissong

Director of Care Coordination, Parkview Hospital and affiliates

Joni Hissong joined  Parkview Health in 1990 as a staff nurse in the surgical ICU. In 1995 she  became the first case manager for Parkview Hospital’s cardiovascular  population. In 1996 the case management program expanded to the remainder of  the patient populations, and Hissong became the hospital’s director of case management  in 1999. She has a bachelor's degree in nursing from Ball State University and  a master's degree in nursing leadership from Regis University. 

Greg Johnson, DO, MMM

Chief Medical Officer, Parkview Hospital and affiliates

Greg Johnson serves  as chief medical officer at Parkview Regional Medical Center and Parkview  Hospital, and practices as a nephrologist with the Parkview Physicians Group.  Dr. Johnson works alongside physicians to further develop leadership skills to  better serve patients and the health system. “We have a phenomenal staff at  Parkview, and we are committed to patient-centered care, safety, quality, and  process improvement,” he says.

After completing an  undergraduate degree at Rockford College, Dr. Johnson continued his studies at  A.T. Still University’s Kirksville College of Osteopathic Medicine. Dr. Johnson  completed an internal medicine residency and a fellowship in nephrology at the  University of Wisconsin Hospital and Clinics in Madison. He also holds a  master’s degree in medical management from Carnegie Mellon University in  Pittsburgh and has completed a Black Belt in Lean Six Sigma. 


Healthcare leaders, CEOs, CFOs,  COOs, CIOs, CMOs, CNOs, Discharge Planners, Case Managers, business development  executives, service line directors, directors of public relations/marketing,  healthcare consultants

Webcast will be shipped in USB drive format.

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