Patient Experience & Quality

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Showing of 41 item(s) (1 - 10)
  1. Patient Safety & Quality Healthcare
    Price: $27
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    Patient Safety & Quality Healthcare

    Patient Safety & Quality Healthcare (PSQH) is the magazine written for and by those directly involved in improving patient safety and healthcare quality, including clinicians, safety officers, risk managers, policy makers, and educators.
  2. The Satisfied Patient, Second Edition
    Price: $64.50
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    The Satisfied Patient, Second Edition

    This fully updated book illustrates how focusing on patient satisfaction can better your organization, reduce the potential of professional liability claim, and significantly affect the outcome of that claim if initiated.
  3. Physician Entrepreneurs: The Quality Patient Experience
    Price: $135
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    Physician Entrepreneurs: The Quality Patient Experience

    A quality patient experience directly impacts physician scores and rankings with private insurers and government agencies, boosts patient volume and retention rates, and leads to better patient adherence and improved medical outcomes. In short, improving patient satisfaction may be your practice’s best investment.
  4. The Complete Guide to Transforming the Patient Experience
    Price: $165
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    The Complete Guide to Transforming the Patient Experience

    This is the definitive resource for creating an exceptional patient experience -- impacting all areas of healthcare, including patient satisfaction, quality (as measured by HCAHPS), reputation, employee satisfaction, physician referrals, and, ultimately, the bottom line.
  5. Boost Patient Satisfaction Scores Through an Accountability Model - On-Demand
    Price: $279
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    Boost Patient Satisfaction Scores Through an Accountability Model - On-Demand

    Presented on: February,14, 2013
    Presented by: Kristin Baird, Kevin R. Gwin and Cindy Werkheiser

    Ardent Health Services, Monroe Clinic, and The Baird Group drill down on tools and strategies they've used to create a sustainable patient experience model based on accountability and service excellence.
  6. Boost Service Line Marketing Through Innovative Community Outreach - On-Demand
    Price: $279
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    Boost Service Line Marketing Through Innovative Community Outreach - On-Demand

    Presented on: Thursday, May 23, 2013
    Presented by: Stephen D. Petty and Sally Malech, MPH, RD

    Learn about new ideas that engage and connect with individuals in your community to enhance your return from outreach events.
  7. Patient-Centered Care Transitions for Better Quality, Costs, and Readmissions - On-Demand
    Price: $279
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    Patient-Centered Care Transitions for Better Quality, Costs, and Readmissions - On-Demand

    Presented on: Wednesday, May 29, 2013
    Presented by: Kathleen M. Martin and Fred D. Jung

    Quality and care experts examine the increased focus on care transitions as healthcare organizations prepare for value-based care.
  8. Advancing Clinical Quality from Data to Decisions
    Price: $399
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    Advancing Clinical Quality from Data to Decisions

    Intelligence Report Premium, July 2013
    This report pinpoints where healthcare providers are falling short on advancing clinical quality and how to break through to the next level.
  9. Patient Experience Beyond HCAHPS:  Care Coordination and Cultural Transformation
    Price: $399
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    Patient Experience Beyond HCAHPS: Care Coordination and Cultural Transformation

    Intelligence Report Premium, August 2013
    This report uncovers the management and cultural changes necessary to achieve and maintain consistently superior patient experience.
  10. Patient Engagement for Population Health: The Kaiser Permanente & MSHA Models
    Price: $279
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    Patient Engagement for Population Health: The Kaiser Permanente & MSHA Models - On-Demand

    Presented on: Wednesday, October 23, 2013
    Presented by: Tom Lundquist, MD and Trina Histon, PhD

    Leaders from Kaiser Permanente and Mountain States Health Alliance reveal proven models for fostering patient engagement under population health.
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