Patient Experience & Quality

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  1. Leaders’ Guide to HCAHPS
    Price: $499
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    Leaders’ Guide to HCAHPS

    This collection presents best practices and lessons learned from leading healthcare organizations, helping to apply proprietary research findings on HCAHPS and patient experience to your own organization.
  2. HealthLeaders Media LIVE from Memorial Hermann: A Care Management ACO
    Price: $499
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    HealthLeaders Media LIVE from Memorial Hermann: A Care Management ACO

    A multi-pronged strategy revolutionizing ACOs

    Memorial Hermann reveals its multi-pronged approach for their successful Accountable Care Organization. How physician alignment, patient engagement methodologies, and a focus on community health has propelled them to the top.

  3. Annual Healthcare Industry Data Almanac

    As low as: $1,499

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    HealthLeaders Media Annual Healthcare Industry Data Almanac - 4 Format Options!

    The Annual Healthcare Industry Data Almanac is the latest critical resource needed for your 2017 planning from HealthLeaders Media.

    Choose from the below formats. Buy the PDF/PowerPoint/Print Combo and save!
  4. Building a High-Reliability Organization: A Toolkit for Success
    Price: $105
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    Building a High-Reliability Organization: A Toolkit for Success

    In this first-of-its-kind book, written for real-world healthcare professionals on the front lines of patient safety, authors Gary L. Sculli, RN, MSN, ATP, and Douglas E. Paull, MD, FACS, FCCP, CHSE, take the concept of an HRO and break down what it means at the point of care.
  5. Patient Experience: Cultural Transformation to Move Beyond HCAHPS
    Price: $399
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    Patient Experience: Cultural Transformation to Move Beyond HCAHPS

    This report, Patient Experience: Cultural Transformation to Move Beyond HCAHPS, reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff.
  6. Leaders' Guide to Patient Experience
    Price: $499
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    Leaders' Guide to Patient Experience

    Healthcare leaders reveal peer-tested strategies and best practices for improving patient experience, safety, and clinical quality.
  7. HealthLeaders Media Insider: HCAHPS
    Price: $349
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    HealthLeaders Media Insider: HCAHPS

    How to Use Patient Experience Scores to Engage Patients and Protect Revenue
    This collection in a downloadable report reveals how healthcare providers are using HCAHPS scores to engage patient and clinical staff and protect revenue.
  8. Patient Experience Transformation: Engaged Patients, Measurable Standards
    Price: $399
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    Patient Experience Transformation: Engaged Patients, Measurable Standards

    Learn to apply rigor to patient experience reporting and focus efforts on what patients value for better engagement, less anxiety, and improved care.
  9. The New Quality Equation: Measuring Success and Eliminating Waste
    Price: $399
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    The New Quality Equation: Measuring Success and Eliminating Waste

    This report reveals how best to employ continuous improvement and other tools to standardize processes, improve patient care, and cut costs.
  10. Patient Experience Beyond HCAHPS:  Care Coordination and Cultural Transformation
    Price: $399
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    Patient Experience Beyond HCAHPS: Care Coordination and Cultural Transformation

    Intelligence Report Premium, August 2013
    This report uncovers the management and cultural changes necessary to achieve and maintain consistently superior patient experience.
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