Patient Experience & Quality

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  1. Redesigning the Revenue Cycle: Patient Financial Education and Payment Innovation - On-Demand
    Price: $299
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    Redesigning the Revenue Cycle: Patient Financial Education and Payment Innovation - On-Demand

    Presented on: September 28, 2016
    Presented by: Karen Shaffer-Platt and Kathy Whalen, University of Pittsburgh Medical Center

    Leaders at University of Pittsburgh Medical Center have redesigned their revenue cycle process in order to educate patients early with the goal of making the information available prior to treatment so there are no unpleasant surprises after treatment.
  2. Insider Report: Metrics and Analytics
    Price: $349
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    HealthLeaders Media Insider: Metrics and Analytics - Measuring Quality

    Using Metrics to Measure Data and Analytics
    As evidence-based healthcare moves forward, the importance of metrics to measure data and analytics to decode it become increasingly important.
  3. HealthLeaders Media LIVE from Baylor Scott & White Health: Palliative and Supportive Care
    Price: $399
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    HealthLeaders Media LIVE from Baylor Scott & White Health: Palliative and Supportive Care

    A Model for Lower Costs, Better Quality, and Reduced Readmissions

    Hosted by Baylor Scott & White Health

  4. HealthLeaders Magazine
    Price: $39.95
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    HealthLeaders Magazine

    HealthLeaders Magazine reports on the issues and trends that shape the business of healthcare in the United States and abroad today.
  5. How Ascension Senior Living Creates Successful Post-Acute Care Partnerships
    Price: $299
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    How Ascension Senior Living Creates Successful Post-Acute Care Partnerships - On-Demand

    Presented by: Jesse Jantzen
    Presented on: May 10, 2016

    Learn how Ascension Senior Living created partnerships to improve the quality of care across the care continuum.
  6. How Mission Health Combines Patient Engagement and Marketing Strategies
    Price: $299
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    How Mission Health Combines Patient Engagement and Marketing Strategies - On-Demand

    Presented by: Mission Health's Kyle VanDiver and Linda Hummel
    Presented on: April 29, 2016

    Mission Health’s marketing and patient experience teams have collaborated to engage their local community by becoming a source of education – to encourage their patients to keep wellness a priority year-round.
  7. Leaders’ Guide to HCAHPS
    Price: $499
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    Leaders’ Guide to HCAHPS

    This collection presents best practices and lessons learned from leading healthcare organizations, helping to apply proprietary research findings on HCAHPS and patient experience to your own organization.
  8. HealthLeaders Media LIVE from Memorial Hermann: A Care Management ACO
    Price: $499
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    HealthLeaders Media LIVE from Memorial Hermann: A Care Management ACO

    A multi-pronged strategy revolutionizing ACOs

    Memorial Hermann reveals its multi-pronged approach for their successful Accountable Care Organization. How physician alignment, patient engagement methodologies, and a focus on community health has propelled them to the top.

  9. Annual Healthcare Industry Data Almanac

    As low as: $1,499

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    HealthLeaders Media Annual Healthcare Industry Data Almanac - 4 Format Options!

    The Annual Healthcare Industry Data Almanac is the latest critical resource needed for your 2017 planning from HealthLeaders Media.

    Choose from the below formats. Buy the PDF/PowerPoint/Print Combo and save!
  10. Building a High-Reliability Organization: A Toolkit for Success
    Price: $105
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    Building a High-Reliability Organization: A Toolkit for Success

    In this first-of-its-kind book, written for real-world healthcare professionals on the front lines of patient safety, authors Gary L. Sculli, RN, MSN, ATP, and Douglas E. Paull, MD, FACS, FCCP, CHSE, take the concept of an HRO and break down what it means at the point of care.
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