Patient Experience & Quality

Presented on: September 28, 2016
Presented by: Karen Shaffer-Platt and Kathy Whalen, University of Pittsburgh Medical Center

Leaders at University of Pittsburgh Medical Center have redesigned their revenue cycle process in order to educate patients early with the goal of making the information available prior to treatment so there are no unpleasant surprises after treatment.

As evidence-based healthcare moves forward, the importance of metrics to measure data and analytics to decode it become increasingly important.

A Model for Lower Costs, Better Quality, and Reduced Readmissions

Hosted by Baylor Scott & White Health

HealthLeaders Magazine reports on the issues and trends that shape the business of healthcare in the United States and abroad today.

Presented by: Jesse Jantzen
Presented on: May 10, 2016

Learn how Ascension Senior Living created partnerships to improve the quality of care across the care continuum.

Presented by: Mission Health's Kyle VanDiver and Linda Hummel
Presented on: April 29, 2016

Mission Health’s marketing and patient experience teams have collaborated to engage their local community by becoming a source of education – to encourage their patients to keep wellness a priority year-round.

This collection presents best practices and lessons learned from leading healthcare organizations, helping to apply proprietary research findings on HCAHPS and patient experience to your own organization.

A multi-pronged strategy revolutionizing ACOs

Memorial Hermann reveals its multi-pronged approach for their successful Accountable Care Organization. How physician alignment, patient engagement methodologies, and a focus on community health has propelled them to the top.

The Annual Healthcare Industry Data Almanac is the latest critical resource needed for your 2017 planning from HealthLeaders Media.

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