Patient Experience & Quality

As evidence-based healthcare moves forward, the importance of metrics to measure data and analytics to decode it become increasingly important.

A Model for Lower Costs, Better Quality, and Reduced Readmissions

Hosted by Baylor Scott & White Health

HealthLeaders Magazine reports on the issues and trends that shape the business of healthcare in the United States and abroad today.

Presented by: Jesse Jantzen
Presented on: May 10, 2016

Learn how Ascension Senior Living created partnerships to improve the quality of care across the care continuum.

Presented by: Mission Health's Kyle VanDiver and Linda Hummel
Presented on: April 29, 2016

Mission Health’s marketing and patient experience teams have collaborated to engage their local community by becoming a source of education – to encourage their patients to keep wellness a priority year-round.

This collection presents best practices and lessons learned from leading healthcare organizations, helping to apply proprietary research findings on HCAHPS and patient experience to your own organization.

A multi-pronged strategy revolutionizing ACOs

Memorial Hermann reveals its multi-pronged approach for their successful Accountable Care Organization. How physician alignment, patient engagement methodologies, and a focus on community health has propelled them to the top.

The Annual Healthcare Industry Data Almanac is the latest critical resource needed for your 2017 planning from HealthLeaders Media.

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This report, Patient Experience: Cultural Transformation to Move Beyond HCAHPS, reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff.