Patient Experience & Quality

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Showing of 43 item(s) (21 - 30)
  1. Patient Experience: Cultural Transformation to Move Beyond HCAHPS
    Price: $399
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    Patient Experience: Cultural Transformation to Move Beyond HCAHPS

    This report, Patient Experience: Cultural Transformation to Move Beyond HCAHPS, reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff.
  2. Driving Improvement Through Internal Quality Scorecards: The Norton Healthcare Model - On-Demand
    Price: $279
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    Driving Improvement Through Internal Quality Scorecards: The Norton Healthcare Model - On-Demand

    Presented by: Kathleen Exline
    Presented on: July 29, 2015

    A leading health system reveals how they have driven clinical and quality improvement through their innovative internal scorecard model.
  3. Leveraging CG-CAHPS to Engage: The Lakewood Health System Program - On-Demand
    Price: $279
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    Leveraging CG-CAHPS to Engage: The Lakewood Health System Program - On-Demand

    Presented on: June 24, 2015
    Presented by: Craig Wolhowe and Jennifer Strickland, RN, BAN

    Leaders from Lakewood Health System reveal how they were able to utilize CG-CAHPS scores to create a sustainable and physician-driven model of exceptional patient experience.
  4. The Oncology Patient-Centered Medical Home: Improving Quality, Adapting Payment Models - On-Demand
    Price: $279
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    The Oncology Patient-Centered Medical Home: Improving Quality, Adapting Payment Models - On-Demand

    Presented on: June 18, 2015
    Presented by: John Sprandio, MD, FCAP

    A leader with CMOH and Crozer-Keystone Health System reveals strategies for building a successful oncology patient-centered medical home model.
  5. Leaders' Guide to Patient Experience
    Price: $499
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    Leaders' Guide to Patient Experience

    Healthcare leaders reveal peer-tested strategies and best practices for improving patient experience, safety, and clinical quality.
  6. HealthLeaders Media Insider: HCAHPS
    Price: $349
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    HealthLeaders Media Insider: HCAHPS

    How to Use Patient Experience Scores to Engage Patients and Protect Revenue
    This collection in a downloadable report reveals how healthcare providers are using HCAHPS scores to engage patient and clinical staff and protect revenue.
  7. Patient Experience: Blueprints from Scripps & Ardent Health to Engage Staff, Drive Metrics
    Price: $279
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    Patient Experience: Blueprints from Scripps & Ardent Health to Engage Staff, Drive Metrics - On-Demand

    Presented on: November 21, 2014
    Presented by: Kevin Gwin and Vic Buzachero

    Leaders from Scripps and Ardent Health reveal how they are fostering patient-centric cultures to improve patient experience metrics and care outcomes.
  8. Patient Experience Transformation: Engaged Patients, Measurable Standards
    Price: $399
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    Patient Experience Transformation: Engaged Patients, Measurable Standards

    Learn to apply rigor to patient experience reporting and focus efforts on what patients value for better engagement, less anxiety, and improved care.
  9. The New Quality Equation: Measuring Success and Eliminating Waste
    Price: $399
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    The New Quality Equation: Measuring Success and Eliminating Waste

    This report reveals how best to employ continuous improvement and other tools to standardize processes, improve patient care, and cut costs.
  10. A Comprehensive Readmissions Solution: Getting Process and Data Right
    Price: $279
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    A Comprehensive Readmissions Solution: Getting Process and Data Right - On-Demand

    Presented on: Wednesday, June 25, 2014
    Presented by: Nancy Vish PhD, RN, NEA-BC, FACHE; Jill M. Barber, MHA; and Dr. Kevin Wheelan

    Healthcare leaders reveal how to best route high-risk readmission patients from the onset to maximize care yet minimize financial impact.
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