Patient Experience & Quality

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Showing of 43 item(s) (31 - 40)
  1. Forge Partnerships Across the Care Continuum: Metrics and Workflows
    Price: $279
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    Optimizing the ACO: Solutions for Workflow and Risk Management - On-Demand

    Presented on: May 29, 2014
    Presented by: Ellis M. Knight, MD, MBA and Jim Gamble, MD

    ACOs create incentives for healthcare providers to work together to treat an individual patient across care settings, including doctors’ offices, hospitals and long-term care facilities. Key to improving patient quality are tools for managing the health
  2. Patient Experience & HCAHPS: Lessons from Community Health Systems and Baird Group
    Price: $279
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    Patient Experience & HCAHPS: Lessons from Community Health Systems and Baird Group - On-Demand

    Presented on: Thursday, April 24, 2014
    Presented by: Kristin Baird, RN, BSN, MHA and Debra S. Landers

    Leaders from CHS and Baird Group share marketing strategies for communicating patient experience imperatives and developing programs to reinforce them.
  3. The New Patient Experience Model
    Price: $279
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    The New Patient Experience Model: Strategies to Leverage the Patient Perspective - On-Demand

    Presented on: Tuesday, November 5, 2013
    Presented by: Cayce Kaufman and Lynne Cunningham

    Leaders from Covenant Health and Studer Group outline marketing methods to support a successful, sustainable, systemwide patient experience strategy.
  4. Patient Engagement for Population Health: The Kaiser Permanente & MSHA Models
    Price: $279
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    Patient Engagement for Population Health: The Kaiser Permanente & MSHA Models - On-Demand

    Presented on: Wednesday, October 23, 2013
    Presented by: Tom Lundquist, MD and Trina Histon, PhD

    Leaders from Kaiser Permanente and Mountain States Health Alliance reveal proven models for fostering patient engagement under population health.
  5. Patient Experience Beyond HCAHPS:  Care Coordination and Cultural Transformation
    Price: $399
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    Patient Experience Beyond HCAHPS: Care Coordination and Cultural Transformation

    Intelligence Report Premium, August 2013
    This report uncovers the management and cultural changes necessary to achieve and maintain consistently superior patient experience.
  6. Advancing Clinical Quality from Data to Decisions
    Price: $399
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    Advancing Clinical Quality from Data to Decisions

    Intelligence Report Premium, July 2013
    This report pinpoints where healthcare providers are falling short on advancing clinical quality and how to break through to the next level.
  7. Patient-Centered Care Transitions for Better Quality, Costs, and Readmissions - On-Demand
    Price: $279
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    Patient-Centered Care Transitions for Better Quality, Costs, and Readmissions - On-Demand

    Presented on: Wednesday, May 29, 2013
    Presented by: Kathleen M. Martin and Fred D. Jung

    Quality and care experts examine the increased focus on care transitions as healthcare organizations prepare for value-based care.
  8. Boost Service Line Marketing Through Innovative Community Outreach - On-Demand
    Price: $279
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    Boost Service Line Marketing Through Innovative Community Outreach - On-Demand

    Presented on: Thursday, May 23, 2013
    Presented by: Stephen D. Petty and Sally Malech, MPH, RD

    Learn about new ideas that engage and connect with individuals in your community to enhance your return from outreach events.
  9. Boost Patient Satisfaction Scores Through an Accountability Model - On-Demand
    Price: $279
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    Boost Patient Satisfaction Scores Through an Accountability Model - On-Demand

    Presented on: February,14, 2013
    Presented by: Kristin Baird, Kevin R. Gwin and Cindy Werkheiser

    Ardent Health Services, Monroe Clinic, and The Baird Group drill down on tools and strategies they've used to create a sustainable patient experience model based on accountability and service excellence.
  10. The Complete Guide to Transforming the Patient Experience
    Price: $165
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    The Complete Guide to Transforming the Patient Experience

    This is the definitive resource for creating an exceptional patient experience -- impacting all areas of healthcare, including patient satisfaction, quality (as measured by HCAHPS), reputation, employee satisfaction, physician referrals, and, ultimately, the bottom line.
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