Integrating the ED and Urgent Care: St. Anthony’s Care Coordination Model - On-Demand

Quick Overview

Presented on: August 25, 2016
Presented by: Charles Lewis, MSN, RN
Beverly Bokovitz, MSN, RN, NEA-BC

Leaders from St. Anthony’s Medical Center reveal strategies to drive care coordination between the ED and urgent care to improve quality outcomes.

Availability: In stock

Pubcode: YD082516D
Price: $299

Integrating the ED and Urgent Care: St. Anthony’s Care Coordination Model - On-Demand

Available ON-DEMAND

Presented on:
August 25, 2016

Presented by:
Charles Lewis, MSN, RN
Beverly Bokovitz, MSN, RN, NEA-BC

With one of the busiest Emergency Departments in the state of Missouri, St. Anthony’s Medical Center is challenged with optimizing their resources for maximum volume while trying to maintain high quality and efficiency standards. By developing four urgent care centers that work synergistically with the ED, they have been able to alleviate some of these pressures and drive dramatic improvements in clinical and financial outcomes. 

Leaders from St. Anthony’s reveal their model for integrating urgent care centers with hospitals and health systems, including lessons learned from development and key strategies for staffing, structuring, and streamlining the care continuum.

At the conclusion of this program, participants will be able to:

  • Learn how urgent care can fit into a broader coordinated care strategy and business model
  • Discover how a dedicated urgent care center can help the system accomplish the triple aim of providing the right care at the right place at the right time
  • Understand how emergency department staffers can collaborate best with urgent care centers to optimize treatment and resource utilization

Agenda

  • The history of the St. Anthony’s urgent care model
  • Structuring an integrated urgent care center
    • Leadership structure
    • Staffing
  • Establishing synergy with the ED
    • Time-Critical Diagnosis Team
    • Care standardization
    • Care coordination
  • Assessing outcomes
    • Volumes
    • Profitability
    • Throughput

Meet the Speakers

Charles Lewis, MSN, RN
Executive Director of Emergency Services & Ambulatory Care
St. Anthony’s Medical Center

Beverly Bokovitz, MSN, RN, NEA-BC
Office of the President and Chief Nursing Officer
St. Anthony’s Medical Center


Webinar system requirements and program materials: 

To fully benefit from the webinar experience, please note you will need a computer equipped with the following: 

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an e-mail with detailed system requirements, your log-in information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

COULDN'T LISTEN LIVE? 
No problem. The on-demand version is now available! Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $299 value! 

PLEASE NOTE 
Participation in the webinar is just $299 per site. All materials must be retrieved from the Internet.

*This will be a rebroadcast of the 2015 event due to popular demand.