New Nursing Roles: Baptist Health’s Innovative Inpatient & Outpatient Models - On-Demand

Quick Overview

Presented on: April 29, 2015
Presented by: Diane Raines, Baptist Health, and Mary Leen, Baptist Physician Partners

Discover new trends in the development of nurse leadership roles and strategies for effectively fulfilling new responsibilities.

Availability: In stock

Pubcode: YD042915D
Price: $279

New Nursing Roles: Baptist Health’s Innovative Inpatient & Outpatient Models

Available ON-DEMAND

As many provider organizations redesign how they deliver care, nurses are taking on leadership roles (formal and informal), expanding into areas such as data analytics, and navigating the development of roles such as nurse navigators and care coordinators—all in addition to nurses’ traditional roles as frontline care-givers.

Leaders from Baptist Health reveal how they are cultivating these roles at their organization, providing the skills training and staff structure to support new nurse leaders and translating that into improved metrics.

At the conclusion of this program, participants will:

  • Glean lessons learned from Baptist Health’s experimentation with new nurse leadership models
  • Understand what key skills and training are necessary for an effective nurse navigator, including expanding the focus of care to the continuum
  • Identify the primary responsibilities of a clinical nurse leader within inpatient care model
  • Learn the specific outpatient model Baptist Health has implemented to drive primary care redesign through RN care coordinators



  1. Emerging Leadership Trends at Baptist Health and Beyond
    • The clinical nurse leader/nurse navigator
    • Funding new roles
    • Developing a multi-disciplinary team for role development
  2. Inpatient Nursing Roles in Care Coordination
    • Retrofitting and training the clinical nurse navigator role
    • Communicating with nurse leaders
    • Tackling quality metrics and discharge planning
    • What has worked, and what has failed?
  3. Outpatient Nursing Roles in Primary Care
    • Beginning with an integrated care organization
    • Nurse care coordinators in primary care offices
    • Outcomes
  4. Q&A

Meet the Speakers

Diane Raines
Senior Vice President and CNO
Baptist Health
Jacksonville, FL

Mary Leen, DNP, ARNP
Director of Care Coordination
Baptist Physician Partners

Mary is a nurse practitioner with 35 years of extensive and diversified experience in the Baptist Health System of Northeast Florida.  As Director of Ambulatory Care Coordination, she reports to the Chief Medical Officer of Baptist Physician Partners. Her areas of responsibility include hiring, training, and embedding registered nurse care coordinators in the BPP primary care offices to facilitate care of the medically complex patients in the ambulatory setting. She received her Doctorate of Nursing Practice from Jacksonville University.

Webcast system requirements and program materials:
To fully benefit from the webcast experience, please note you will need a computer equipped with the following: 

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, Safari, with JavaScript enabled
Internet: 56K or faster Internet connection (high-speed recommended)
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices

Prior to the webcast, you will receive an e-mail with detailed system requirements, your log-in information, presentation slides, and other materials that you can print and distribute to all attendees at your location.

Participation in the webcast is just $279 per site. All materials must be retrieved from the Internet.