How Patewood Memorial Hospital Empowered Nurses to Improve Patient Engagement - On-Demand

Quick Overview

Presented on: December 1, 2016
Presented by: The Nurse Leaders at Patewood

Nurses, who have close and frequent contact with patients and who traditionally emphasize patient-centered care, are in an excellent position to be the driving force of patient engagement.

Availability: In stock

Pubcode: YD120116D
Price: $299

How Patewood Memorial Hospital Empowered Nurses to Improve Patient Engagement - On-Demand

Presented on:
December 1, 2016

Presented by:
Kerrie Roberson MBA, MSN, BSN, RN-BC, CMSRN, DHA(c)
Clinical Nurse Educator II 
Patewood Memorial Hospital
Greenville Health System

Susan Ballew, BSN-RN
Nurse Manager, Short-Stay Surgical Unit
Patewood Memorial Hospital
Greenville Health System

Patient engagement has the potential to improve patient outcomes, patient safety, and the quality and cost of care. It also has the potential to reduce readmissions and increase revenue across the continuum.

Nurses, who have close and frequent contact with patients and who traditionally emphasize patient-centered care, are in an excellent position to be the driving force of patient engagement. RNs are the best asset organizations have to help create environments where healthcare providers and patients act as partners and work together to improve patient care.

Patewood Memorial Hospital, Greenville, SC, used this knowledge to empower nurses, which led to increases in HCAHPS scores, expanded nurse-to-nurse and nurse-to-patient communication, establishment of patient-centered care goals, and improved staff engagement. Hear from the Nurse Leaders at Patewood as they detail their strategies, challenges and successes along their journey to strengthen patient engagement at the organization.

Concluding this on-demand webinar, attendees will:

  1. Understand the role staff engagement plays in patient engagement
  2. Identify components of a successful bedside shift report
  3. Understand how patient engagement creates a collaborative, patient-centered care environment

Agenda: 

  1. What patient engagement is and how it links to patient experience
  2. How to facilitate staff engagement to make patient engagement successful
  3. Techniques on how to engage patients
  4. Metrics to help measure patient engagement
  5. Details of successful bedside shift report


Webinar system requirements and program materials: 

To fully benefit from the webinar experience, please note you will need a computer equipped with the following: 

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an e-mail with detailed system requirements, your log-in information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

COULDN'T LISTEN LIVE? 
No problem. The on-demand version is now available! Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $299 value! 

PLEASE NOTE 
Participation in the webinar is just $299 per site. All materials must be retrieved from the Internet.