Hospital-Hospice Collaboration to Improve Palliative Care Outcomes - On-Demand

Quick Overview

Presented on: June 12, 2014
Presented by: Anne Monroe, MHA and Kay Ross, RN, MSN, AOCN

Hospital and hospice leaders share strategies for improving outcomes by collaborating in palliative care services.

Availability: In stock

Pubcode: YK061214D
Price: $279

Hospital-Hospice Collaboration to Improve Palliative Care Outcomes

Available ON-DEMAND

Hospitals and ACOs are building partnerships with organizations such as hospices that provide palliative care services on an out-patient or in-home basis. The partnerships are designed to reduce hospital readmissions, mortality rates and treatment costs among this patient population.

Leaders from Baptist Health and Hospice of the Bluegrass share tested strategies for building effective hospice-hospital partnerships to improve clinical and financial outcomes.

At the conclusion of this program, participants will be able to:

  • Isolate the benefits and risks of collaboration between hospital and palliative care services
  • Understand the unique needs of a patient population with advanced illness
  • Learn how to effectively integrate a palliative care program into a hospital’s strategic plan
  • Determine appropriate metrics for measuring outcomes
  • Identify ways to streamline case management and care coordination across the continuum


  • The Hospice Perspective
    • Differences between palliative care consultation services and hospice services
    • The history of Baptist Health Lexington/Palliative Care Center of the Bluegrass partnership
    • Collaborative team structure and function 
    • Outcomes data, such as disposition, payers, referral sources, visits, etc.
    • Lessons learned from PCCB physician practice perspective related to partnerships with hospitals
  • The Provider Perspective
    • Assessment of hospitals’ palliative care needs and available resources
    • Priority of a palliative program within a hospital system’s strategic plan
    • Impact of palliative care partnership and team on hospital (clinical, satisfaction, financial, operations)
    • Experience of working with partners who do or do not understand the philosophy of palliative
    • Lessons learned and next steps from BHL perspective



Anne Monroe, MHA
Physician Practice Manager
Hospice of the Bluegrass and Palliative Care Center of the Bluegrass Hospice of the Bluegrass

Anne Monroe, MHA, is Physician Business Practice Manager for Hospice of the Bluegrass and Palliative Care Center of the Bluegrass (HOB/PCCB).  She has worked in physician practice management for 20 years.  She completed her Master in Health Administration at the University of Kentucky, and is a member of Medical Group Management Association (MGMA).  Ms. Monroe is responsible for program planning, budgeting, system and data analysis, regulatory compliance, clinic operations and other physician practice management responsibilities for the HOB/PCCB practice of 12 physicians and 12 nurse practitioners. 

Kay Ross, RN, MSN, AOCN
Vice President
Baptist Health Lexington



CEOs, CMOs, CMIOs, COOs, Leaders of hospice and palliative care programs

Webcast system requirements and program materials:
To fully benefit from the webcast experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, Safari, with JavaScript enabled
Internet: 56K or faster Internet connection (high-speed recommended)
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices

Prior to the webcast, you will receive an e-mail with detailed system requirements, your log-in information, presentation slides, and other materials that you can print and distribute to all attendees at your location.


No problem. The ON-DEMAND version is now available! Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $279 value!

Participation in the webcast is just $279 per site. All materials must be retrieved from the Internet.