Patient Experience & Quality
-
Redefining What It Means to be a Community Hospital: Innovation at El Camino Hospital - On-Demand
Presented on: March 17, 2017
Presented by: William Faber, MD, Chief Medical Officer, El Camino Hospital (ECH), Mountain View, CaliforniaThrough clinical research, strategic partnerships, early adoption of innovations and highly-specialized clinical programs, El Camino Hospital is redefining the role of a community hospital.
-
Maximizing Patient and Family Advisory Councils to Improve HCAHPS - On-Demand
Presented on: Tuesday, February 14, 2017
Presented by: Joanne Muzzey, RN, MHA, Director Patient Advocacy and Planetree, Elmhurst HospitalElmhurst Hospital addresses how it created a Patient and Family Advisory Council that has improved policies, procedures, and processes.
-
Patient Satisfaction and Experience
Making Hospitals HospitableThe rise of value-based care and consumerization are just two reasons why improving patient experience has become indispensable for hospitals. -
HealthLeaders Media Insider: Metrics and Analytics - Measuring Quality
Using Metrics to Measure Data and AnalyticsAs evidence-based healthcare moves forward, the importance of metrics to measure data and analytics to decode it become increasingly important. -
HealthLeaders Magazine
HealthLeaders Magazine reports on the issues and trends that shape the business of healthcare in the United States and abroad today. -
HealthLeaders Media Annual Healthcare Industry Data Almanac - 4 Format Options!
The Annual Healthcare Industry Data Almanac is the latest critical resource needed for your 2017 planning from HealthLeaders Media.
Choose from the below formats. Buy the PDF/PowerPoint/Print Combo and save! -
Patient Experience: Cultural Transformation to Move Beyond HCAHPS
This report, Patient Experience: Cultural Transformation to Move Beyond HCAHPS, reveals how a growing number of patient experience programs have moved beyond focusing primarily on training nurses to also include physicians and a host of nonclinical staff. -
HealthLeaders Media Insider: HCAHPS
How to Use Patient Experience Scores to Engage Patients and Protect RevenueThis collection in a downloadable report reveals how healthcare providers are using HCAHPS scores to engage patient and clinical staff and protect revenue. -
Patient Experience Transformation: Engaged Patients, Measurable Standards
Learn to apply rigor to patient experience reporting and focus efforts on what patients value for better engagement, less anxiety, and improved care. -
The New Quality Equation: Measuring Success and Eliminating Waste
This report reveals how best to employ continuous improvement and other tools to standardize processes, improve patient care, and cut costs.